Mandarin Speaking Under Call Centre - ASK Resources - Shah Alam

Responsibilities:
Manning and handling calls from customers.
Responsible to receive process and respond to customers inquiries in a professional and prompt manner.
Responsible to take incoming telephone enquiries or through emails, on problems or complaints from customers relating to a range of specified products or services, with the objective resolving the customer’s issue as quickly as possible.
Following up on the feedback, escalation within internal department and customers.
Responsible to receive process and respond to customers inquiries in a professional and prompt manner.

Requirements:
SPM holder or equivalent
Able to work flexible and shift hours.
Able to speak in Chinese and fair in English and Bahasa Malaysia
Fresh graduates are encouraged to apply
Immediately available
Able to work flexible and shift hours.
Good problem-solving skills.
Good team player.
Required language(s): Chinese.
Applicants should be Malaysian citizens or hold relevant residence status.

A.S.K. Resources
(Executive Search / Recruitment / Contract Staffing /HR Consulting Firm - No /"Zero" FEES)

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No 13B, 2nd Floor, Jalan Kenari 7,
Bandar Puchong Jaya,
Puchong,
Selangor 47100
Telephone: 60-3-80708422 60-3-80708422 Fax: 60-3-80709592
(opposite IOI mall Puchong, next to HSBC Bank)
Email : askpuchong@askresources.com.my

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No. 2-2 Jalan Metro Wangsa, Seksyen 2
Wangsa Maju, 53300, Kuala Lumpur, Wilayah Persekutuan
Tel / Fax No. + 603 4142 0089 + 603 4142 0089 + 603 4142 0089 + 603 4142 0089 + 603 4142 0089 + 603 4142 0089
(nearby Wangsa Maju Jaya Jusco)

WALK IN INTERVIEW : 9:00 am to 6:30 pm (MONDAY TO FRIDAY)
Please email your resume to askpuchong@askresources.com.my (Main Office) or askkl@askresources.com.my (KL Branch)

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