Responsibilities:
• To attend to inbound calls and follow-up on customer enquiries with courteous manner.
• To handle, follow-up and keep track on daily end-user RMA cases.
• To coordinate pick-up & delivery arrangements efficiently.
Requirements:
• Candidate must possess at least a SPM / STPM or Professional Certificate in any field.
• Possess presentable outlook and pleasant personality with good interpersonal skills.
• Responsible, self-motivated and possess good command in English, Chinese and Bahasa Malaysia.
• Experience in customer service & IT Products (especially laptop) will be an added advantage.
• A team player and able to work independently with minimum supervision.
Salary will commensurate with experience. Interested candidates are encouraged to apply online, mail or fax your detailed resume stating position apply and expected salary attention to Ms. Samantha at:-
Mal-Tel Communication Sdn.Bhd
267, Jalan Mahkota, Taman Maluri
55100 Cheras, Kuala Lumpur, Malaysia.
Tel: 603-9200 8029 Fax: 603-9200 7029
Or
Email: samantha.chan@mal-tel.com
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